Frequently Asked Questions (FAQ)

1. What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please ensure the product is in resalable condition. For more details, visit our Returns & Exchanges page on hatsworldstore.com.

2. How long does shipping take?
Shipping times vary depending on your location. Most orders are processed within 1-3 business days and delivered within 5-10 business days. Expedited shipping options are available at checkout.

3. Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times depend on the destination. Customs fees may apply and are the customer’s responsibility.

4. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options. All transactions are encrypted for safety.

5. How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can check the status of your delivery using this number on the carrier’s website.

6. What if my item is damaged or defective?
If you receive a damaged or defective product, please contact our support team within 7 days of delivery. We’ll arrange a replacement or refund after reviewing the case.

7. Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placement. After that, changes may not be possible as processing begins. Contact us as soon as possible for assistance.

8. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive deals, seasonal sales, and special promotions.

9. How do I care for my hat?
Each hat comes with care instructions. Generally, avoid excessive moisture, store in a cool place, and handle with clean hands to maintain quality.

10. Where can I find sizing information?
Sizing guides are available on each product page. Measure your head circumference and compare it to our chart for the best fit.

For further assistance, visit our Help Center at hatsworldstore.com.